We’re here to help
Welcome to the ALERA FAQ page. Here you’ll find answers to the most common questions about our bottle sleeve, shipping, care and more. If you can’t find what you’re looking for, feel free to reach out. We’re happy to assist you.
What is ALERA?
ALERA is a compact accessory that attaches to your water bottle and features a small pocket for essentials like keys, AirPods, and cards.
Which bottle sizes does the sleeve fit?
The sleeve is designed to fit most standard water bottles used for sports, travel, and daily activities.
What can I store in the pocket?
You can store small items such as your key, bank card, AirPods, gym pass, or cash.
Is the sleeve suitable for running or sports?
Absolutely. The design is made for active individuals who want to keep their essentials close and hands-free.
How do I clean ALERA?
You can wipe it clean with a damp cloth. For deeper cleaning, gently hand-wash it with mild soap.
Do you ship internationally?
Yes, we ship to multiple countries. Shipping options and costs are shown at checkout.
How long will shipping take?
Delivery times may vary by region, but most orders arrive within 3–7 business days.
Can I return or exchange my ALERA?
Yes. You can return or exchange your product within 30 days if it’s in its original condition.
Who is ALERA for?
ALERA is made for active people aged 20–40 who are often on the move and want a convenient way to carry small essentials.